Sunday 25th August 2019
Gates open at 12 noon.
Music will start from around 12.30pm.
The event will end by 10.00pm.
Last entry to the festival at 6pm
Visitor Car Parking is opposite The Betsey Wynne. It will be signposted clearly and stewards will be available to direct you. Once you’re parked you will need to cross the road over to the pub to gain access to the festival venue. Parking is free but we would be grateful for any charity donations. Volunteers will be present with their buckets!
Disabled visitors are able to park in the pub car park as long as a valid disabled badge is displayed.
FOOD & DRINK
We have a wide variety of food and drink available on site and several well stocked bars, as well as hot drinks and ice cream. Visit our social media pages for the latest news on the delicious food and drink we will have on offer. Food from outside will not be permitted. If you have special dietary concerns, please contact us: email@example.com
The premises licence does not allow alcohol from outside the venue to be consumed on site - so please don't bring your own alcohol into the venue. For your own safety, glass is also not allowed on site.
If you look under 25 then you may be asked to provide proof of age before being served any alcoholic beverages - so bring ID along with you. We also ask that you drink responsibly please.
In order to keep the payment process as smooth and swift as possible, and limit queuing time, we will be operating a card-only system across all of our bars and majority of our food vendors. Some concessions and activities will take cash, so please bring spare change for these.
Don’t forget to print your e-tickets and bring them with you, or have them ready on your phone so the barcode can be scanned at the gate. Paper tickets will be marked or torn on entry. If you want to leave the venue at any time and return later, please make sure you get a stamp or wristband from security on the main gates.
Tickets will be available to purchase online up until 4.30pm on Sunday 25th August. Please note that we reserve the right to stop sales prior to this date and time.
We are a sustainable festival, you will find NO plastic straws on site whatsoever, and all of the packaging you will see is fully biodegradable (yes, even the cups!) or recyclable. You are more than welcome to bring your own paper or reusable straws with you, and an empty water bottle for refilling, should you wish, but canned water will be available. Please help us reduce our carbon footprint by taking your rubbish with you when you leave, or disposing of it in one of the bins provided.
Please note that Swanbourne Music Festival takes place outside on grass terrain. Disabled WCs are available in the pub as well as the festival grounds. If you need assistance at any time please alert one of the stewards or staff.
PERSONAL ASSISTANT TICKETS
If a customer is unable to attend the festival without the support from a PA we will provide an additional PA ticket at no extra cost. Please do not buy a ticket for your PA as this will not be refunded.
Please apply for you PA ticket by contacting firstname.lastname@example.org with the ticket booking reference number for your booked ticket.
When making your application, please provide a copy of one of the following in support of your application:
Front page of DLA / PIP (no specific rate)
Front page of Attendance Allowance letter (no specific rate)
Evidence that registered severely sight impaired (blind)
Credability's Access Card
The PA ticket is provided on the expectation that your PA is willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.
For all children or teens under the age of 16 requiring a personal Assistant (PA) please contact us on email@example.com we can advise
If you're being driven to the event, or being picked up by taxi, we would recommend that you are dropped off and collected from outside Swanbourne House School - it's only a few minutes’ walk from the venue and will save congestion outside the pub.
If you are bringing children under the age of 12 with you then we'll ask you at the gates to write a contact telephone number on their paper wristband. Please keep your children in sight for the duration of the event.
Unfortunately no animals, except service dogs, will be permitted into the festival.
We will have first aiders on site in case of any medical concerns. If you need help at any time, please alert a member of staff.
Whilst we are hoping for lovely weather, unfortunately we can't guarantee it. Performances will take place in all weathers and no shelter is provided. If it’s raining you may want to bring an umbrella and appropriate footwear – and a large helping of great British spirit!
There is no seating at this event. If you think you might need to sit down for some of the evening then please do feel free to bring a suitable folding chair or blanket with you. These will not be permitted close to the stage.
It will be getting dark when the event ends at around 10.00pm. Whilst there will be lighting in and around the venue, you might want to bring a torch for your walk home. We are improving access and exits in 2019, with more routes out of the venue, and we are introducing a one-way system out of the car park. You will not be able to leave the car park the same way you entered - please follow the signs and stewards.
If you have any other questions please email: firstname.lastname@example.org
Don't forget to encourage family and friends to get their tickets as soon as possible – they’re selling fast! Tickets can be purchased online at www.swanbournemusicfestival.co.uk/buy